Troubleshooting, Checking an unresponsive printer, Solving printing problems – Lexmark 280 User Manual

Page 176: Multiple-language pdfs do not print, Error message about reading usb drive appears, Jobs do not print

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Troubleshooting

Checking an unresponsive printer

If your printer is not responding, make sure:

The power cord is plugged into the printer and a properly grounded electrical outlet.

The electrical outlet is not turned off by any switch or breaker.

The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

Other electrical equipment plugged into the outlet is working.

The printer is turned on.

The printer cable is securely attached to the printer and the host computer, print server, option, or other network

device.

Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.

Solving printing problems

Multiple-language PDFs do not print

The documents contain unavailable fonts.

1

Open the document you want to print in Adobe Acrobat.

2

Click the printer icon.
The Print dialog appears.

3

Select Print as image.

4

Click OK.

Printer control panel display is blank or displays only diamonds

The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.

Error message about reading USB drive appears

Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices,
visit the Lexmark Web site at www.lexmark.com.

Jobs do not print

These are possible solutions. Try one or more of the following:

M

AKE

SURE

THE

PRINTER

IS

READY

TO

PRINT

Make sure Ready or Power Saver appears on the display before sending a job to print.

Troubleshooting

176

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