Solving paper feed problems, Paper frequently jams, Paper jam message remains after jam is cleared – Lexmark 280 User Manual

Page 182

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Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:

C

HECK

THE

PAPER

Use recommended paper and other specialty media. For more information, see the chapter about paper and

specialty media guidelines.

M

AKE

SURE

THERE

IS

NOT

TOO

MUCH

PAPER

IN

THE

PAPER

TRAY

Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the

multipurpose feeder.

C

HECK

THE

PAPER

GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

H

AS

THE

PAPER

ABSORBED

MOISTURE

DUE

TO

HIGH

HUMIDITY

?

Load paper from a fresh package.

Store paper in its original wrapper until you use it.

Paper jam message remains after jam is cleared

The paper path is not clear. Clear jammed paper from the entire paper path, and then press .

Page that jammed does not reprint after you clear the jam

In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:

1

Press .

2

Press the down arrow button until Settings appears, and then press .

3

Press the down arrow button until General Settings appears, and then press .

4

Press the down arrow button until Print Recovery appears, and then press .

5

Press the down arrow button until Jam Recovery appears, and then press .

6

Press the down arrow button until On or Auto appears, and then press .

Troubleshooting

182

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