67 useful information, Problem, Cause & remedy – Panasonic KX TG2382PW User Manual

Page 67

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67

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

Problem

The unit does not display
the caller’s name and/or
phone number.

The handset display exits
the Caller List.

You cannot page the
handset or base unit.

You cannot redial by
pressing

(PAUSE/REDIAL)

on the handset

.

You cannot have a
conversation or listening to
messages using the
headset.

Cause & Remedy

•You need to subscribe to a Caller ID service.

•Other telephone equipment may be interfering

with your phone. Disconnect it and try again.

•Other electrical appliances connected to the

same outlet may be interfering with the Caller
ID information.

•Telephone line noise may be affecting the

Caller ID information.

•The caller requested not to send his/her

information. See page 30.

•If a call is being transferred to you, the caller

information will not be displayed.

•Do not pause for over 60 seconds while

searching.

•The called handset is too far from the base

unit.

•The called unit is in use. Try again later.

•If more than one other user is using the

handsets and base unit, you may not be able
to page. Try again later.

• While 2 other handsets are making a

conference call, you cannot page the
handset or the base unit. Try again later.

•If the last number dialed was more than

32 digits long, the number will not be redialed
correctly.

•The button has a double function as either

redial or pause. It will redial the last number
dialed if pressed at the outset of a call
(p. 27). If another number has been dialed
first, it will operate as a pause button (p. 47).

•Make sure that an optional headset is

connected properly (p. 12).

•If “SP-phone” is displayed on the handset,

press

to switch to the headset.

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