Troubleshooting, Problem, Cause & remedy – Panasonic KX TG2382PW User Manual

Page 68: Answering system

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68

Troubleshooting

Problem

The Answering System is
on, but incoming messages
are not recorded.

” is displayed and

the ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.

You cannot access the
Answering System from
the base unit or the
handset.

You cannot access the
Answering System from a
touch tone phone.

During playback on the
handset, incoming call
tones are heard.

When you play back
messages or you turn the
Answering System on, the
unit announces the wrong
day.

FULL

Cause & Remedy

•The recording time is set to “Greeting only”.

Select “1 minute”, “2 minutes” or “3 minutes”
(p. 23).

•Memory is full. Erase some, or all, of the

messages (p. 51).

•Memory is full. Erase some, or all, of the

messages (p. 51).

•If more than one other user is using the

handsets and base unit, you may not be able
to access the Answering System. Try again
later.

•If the Answering System is responding to a

call or another user is listening to messages
in the Answering System, you cannot access
the Answering System. Try again later.

• While 2 other handsets are making a

conference call, you cannot access the
Answering System. Try again later.

•Your handset is too far from the base unit.

Move closer to the base unit.

•Make sure you enter the correct remote code

(p. 55).

•The Answering System may not respond if

the tones are too short to activate the unit.
Press each button firmly.

•The Answering System is off. Turn it on (p. 57).

To answer the call, press

or

.

For playback, start again from the beginning
after hanging up.

The date may be set wrong. Adjust the date
(p. 15).

Answering System

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