Palm PDA CentroTM Smart Device User Manual

Page 269

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C O M M O N Q U E S T I O N S

S Y N C H R O N I Z A T I O N

269

13

CH

AP

T

E

R

select Settings, select Control Panel,
select Add or Remove Programs,
select Palm Desktop software, and
then click Change/Remove.

MAC ONLY

Mac computers do not

provide an option for uninstalling Palm
Desktop software. Contact Support if
the problem persists after you complete
step 3.

5 Restart your computer.

6 Reinstall Palm Desktop software from

the Getting Started CD that came with
your Centro.

7 (Outlook only) If you’re trying to

synchronize offline, set your Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.

I have duplicate entries in Microsoft
Outlook after I sync

1 Open Microsoft Outlook and delete the

duplicate entries.

2 On your computer, go to the application

with duplicate entries and manually
enter any info you added to your Centro
since the last time you synchronized.

3 Right-click HotSync manager

in the

taskbar and select Custom.

4 Select an application that has duplicate

entries and also has Outlook in its
name.

5 Click Change.

6 Select Desktop overwrites handheld,

and then click OK.

7 If more than one application has

duplicate entries, repeat steps 4
through 6 for each application with
duplicates.

8 Click Done.

9 Synchronize your Centro and your

computer.

TIP

Outlook subfolders and public folders are

not accessible with the included software. You
may want to use a third-party solution instead.

TIP

(Outlook only) If you want to sync your

info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book
).

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