Appendix b: frequently asked questions, Appendix b, Frequently asked questions – Palm PalmTM m100 User Manual

Page 199

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Appendix B

Page 191

Appendix B

Frequently Asked
Questions

If you encounter a problem with your handheld, do not call Technical
Support until you have reviewed the following list of frequently asked
questions, and you have also reviewed the following:

■

The README file located in the folder where you installed the
Palm™ Desktop software on your computer

■

The Helpnote folder located in the folder where you installed the
Palm Desktop software on your Windows computer (or on your
Palm Desktop software CD-ROM)

■

The Palm Desktop online Help

■

The Palm Desktop software for the Macintosh User’s Guide located in
the Documentation folder in the Palm Desktop software folder

■

The “Palm Support Assistant” knowledgebase, accessible at

http://www.palm.com

under the Support section

■

The most recent Palm™ m100 series handheld HelpNotes on your
regional web site

If you are still having problems, contact Technical Support. For
US and International telephone numbers, go to

http://www.palm.com

.

Note: Thousands of third-party add-on applications have been

written for the Palm OS

®

handhelds. Unfortunately, we are not

able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.

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