Palm PalmTM m100 - Manual (Page 205)

Appendix B Page 197
HotSync problems
Problem Solution
I cannot do a
HotSync operation;
what should I check
to make sure I am
doing it correctly? ■ Make sure the cradle/cable is connected
securely.
On a Windows computer try these steps:
■ Check the Windows system tray to make
sure the HotSync Manager is running. If
it is not, open Palm Desktop software.
■ Make sure you selected Local USB or
Local Serial, as appropriate, from the
HotSync Manager menu.
■ If you are using the optional serial
cradle/cable, make sure you selected the
correct serial port on the Local tab in the
Setup dialog box. It should be set to the
port where you connected the cradle/
cable.
On a Macintosh try these steps:
■ Make sure HotSync Manager is enabled.
If it is not, double-click the HotSync
Manager icon in the Palm folder and
enable HotSync Manager on the HotSync
Controls tab.
■ If you are using the optional serial
cradle/cable, double-click the HotSync
Manager icon in the Palm folder and then
click the Serial Port Settings tab. Make
sure Local is selected and that the port
selection matches the port where your
cradle/cable is attached.
I did a HotSync
operation, but one of
my applications did
not synchronize. ■ On a Windows computer, click the
HotSync Manager and choose Custom.
Check that the correct conduit is active.
■ On a Macintosh, double-click the
HotSync Manager icon. From the
HotSync menu, choose Conduit Settings.
Select your user name from the User pop-
up menu, and check that the correct
conduit is active.