Operating problems – Palm PalmTM m100 User Manual

Page 201

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Appendix B

Page 193

Operating problems

Problem

Solution

I don’t see anything
on my handheld’s
screen.

Try each of these in turn:

Press an application button to ensure
your handheld is turned on.

Tap the Contrast icon

in the upper-

right corner of the Graffiti

®

writing area.

If the Contrast dialog box appears,
adjust the contrast by holding down the
up scroll button for a few seconds. If this
doesn’t work, hold the down scroll
button for a few seconds.

If your handheld was exposed to cold,
make sure it is at room temperature.

Make sure the batteries are fresh and
properly installed.

Perform a soft reset. If your handheld
still doesn’t turn on, perform a hard
reset. See “Resetting your handheld” in
Appendix A
.

Important: With a hard reset, all records

and entries stored in your
handheld are erased. Never
perform a hard reset unless a
soft reset does not solve your
problem. You can restore any
data previously synchronized
with your computer during the
next HotSync

®

operation. See

“Performing a hard reset” in
Appendix A for instructions on
restoring your data.

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