Palm 650 - Manual (Page 275)

Section 4A: Help 263
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Troubleshooting
Desktop Software Installation
The software included with your Treo 650 installs the drivers that let you
synchronize with Palm® Desktop software or Microsoft Outlook for Windows. If
you're having difficulty installing the desktop software, please perform the
following steps:
1. Restart your computer.
2. Quit any active applications, including virus scanners and Internet security
applications.
3. Make sure you’re installing the version of the software that came on the
Software Installation CD with your Treo 650. (Other versions may not work
with this Treo device.)
4. Make sure your computer profile includes administrator rights to install
software. (In large organizations, these are usually granted by the system
administrator.)
Note: If you want to synchronize with a Personal Information Management
(PIM) application other than Palm Desktop or Outlook, you must install a
third-party solution. Contact the PIM’s author or vendor to learn if
software is available for the PIM.