Palm 650 - Manual (Page 280)

268 Section 4A: Help
ⅷ Confirm that high-speed data services are correctly configured on your
Treo 650:
1. Go to Applications and select Prefs .
2. Select Network.
3. If the Service field says Untitled, select the Service pick list and select
PCS Vision. (If PCS Vision does not appear in the list, call Sprint for
assistance.)
4. Select Done.
I Can’t Send or Receive Sprint PCS Picture Mail or Messages
ⅷ Make sure your device is turned on (see “Turning Your Device’s Phone ON” on
page 35).
ⅷ Confirm that the DUN setting is turned off in the Bluetooth application (see
“Using Dial-up Networking on Your Treo 650” on page 82).
ⅷ Contact Sprint to verify that your service plan includes the appropriate
messaging services, that these services are correctly activated, and that
messaging services are currently available at your location. (Sprint should be
able to tell you if messaging services are experiencing transmission delays.)
ⅷ If possible, contact the recipient or sender of the message and make sure the
receiving device can handle the type of file that is being sent.
ⅷ If a message arrives but does not display an alert, perform a soft reset (see
“Soft Reset” on page 258).