Panasonic KX-FP343HK - Manual (Page 53)

9. Help
51
L When you have a single telephone line and
subscribe to a telephone company’s voice
mail service, you must also subscribe to the
duplex ring service (page 32).
I cannot receive documents automatically.
L The receiving mode is set to TEL mode.
Change the receiving mode:
–
KX-FP343: FAX ONLY mode (page 28).
– KX-FP363: TAD/FAX mode (page 29) or
FAX ONLY mode (page 29).
L The time taken to answer the call is too long.
Decrease the number of rings in feature #06
(page 43).
L The greeting message is too long. Record a
shorter message (page 35) (KX-FP363 only).
The display shows “CONNECTING.....”, but
faxes are not received.
L The incoming call is not a fax. Change the
receiving mode:
–
KX-FP343: TEL mode (page 28).
– KX-FP363: TEL mode (page 28) or
TAD/FAX mode (page 29).
A blank sheet is ejected.
L If a blank sheet is ejected after the received
document is printed out, the receiving
reduction rate is not programmed correctly.
Program the proper rate in feature #36 (page
44).
L The other party placed the document in their
fax machine the wrong way. Check with the
other party.
A white line or a smudge appears on your
recording paper.
L The glass or rollers are dirty. Clean them
(page 55).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 8 for further details.
L The other party sent a faint document. Ask
them to send a clearer copy of the document.
L The thermal head is dirty. Clean it (page 56).
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
The other party complains that they cannot
send a document.
L The receiving mode is set to TEL mode.
Change the receiving mode:
–
KX-FP343: FAX ONLY mode (page 29).
– KX-FP363: TAD/FAX mode (page 29) or
FAX ONLY mode (page 29).
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 12)
or clear the jammed paper (page 53).
I cannot select the desired receiving mode.
L If you want to set TAD/FAX (KX-FP363) or
FAX ONLY mode:
–
KX-FP343: Press {RECEIVE MODE}
repeatedly until FAX ONLY mode is
displayed.
– KX-FP363: Set the desired mode using
feature #77 (page 46), and press {AUTO
ANSWER} repeatedly until the desired
mode is displayed.
L If you want to set TEL mode, press
{
RECEIVE MODE} (KX-FP343)/{AUTO
ANSWER} (KX-FP363) repeatedly until TEL
mode is displayed.
L The Distinctive Ring of feature #31 is
activated (page 32) (KX-FP343 only).
9.3.4 Copying
The unit will not make a copy.
L You cannot make a copy during
programming. Make the copy after
programming.
L You cannot make a copy during telephone
conversation.
A black line, a white line or smudge appears
on the copied document.
L The glass or rollers are dirty. Clean them
(page 55).
The copied image is distorted.
L The thermal head is dirty. Clean it (page 56).
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement
film. Refer to page 8 for further details.
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FP343-363HK.book Page 51 Thursday, July 31, 2003 2:45 PM