Panasonic KX-FP343HK - Manual (Page 54)

9. Help
52
L Some paper has instructions recommending
which side to print on. Try turning the paper
over.
L You may have used paper with a cotton
and/or fibre content that is over 20%, such as
letterhead or resume paper.
9.3.5 Using an answering
machine (KX-FP343 only)
I cannot receive documents automatically.
L Your greeting message on the answering
machine is too long. Shorten the message.
Record a message up to 10 seconds long.
L The answering machine rings too many
times. Set to 1 or 2 rings.
I cannot receive voice messages.
L Check if the answering machine is turned ON
and connected to the fax machine properly.
L Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve recorded voice messages
on the answering machine from a remote
location.
L You did not program your remote access
code into your fax machine correctly.
Program the same code that is programmed
on the answering machine on the fax
machine with feature #12 (page 43).
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
L The code may include “#” which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include “#”. Also change the code of
the fax machine with feature #12 (page 43).
Callers complain that they cannot send a
document.
L Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
L You set the answering machine to only give a
greeting message.
9.3.6 Answering device (KX-
FP363 only)
I cannot retrieve recorded messages from a
remote location.
L Press the remote operation ID correctly and
firmly (page 37).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
–
For mailbox 1 password, see feature #51
(page 45).
– For mailbox 2 password, see feature #52
(page 45).
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 36, 40).
9.3.7 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If delayed transmission (feature #25, page
44) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
out stating which contents in the memory
have been erased.
Jams
FP343-363HK.book Page 52 Thursday, July 31, 2003 2:45 PM