Troubleshooting, Troubl es hooti ng – Nokia MOBILE PHONE N86 User Manual

Page 144

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Troubleshooting

To view frequently asked questions about your device,

visit the product support pages at www.nseries.com/

support .
Q: What is my password for the lock, PIN, or PUK

codes?

A: The default lock code is 12345. If you forget the lock

code, contact your device dealer. If you forget a PIN or PUK

code, or if you have not received such a code, contact your

network service provider.

For information about passwords, contact your access

point provider, for example, a commercial internet service

provider (ISP) or network service provider.

Q: How do I close an application that is not

responding?

A: Press and hold the menu key. To close an application,

scroll to it, and press C .

Pressing C does not close Music player. To close music

player, select it from the list, and

Options

>

Exit

.

Q: Why do images look smudgy?

A: Ensure that the camera lens protection windows are

clean.

Q: Why do missing, discoloured, or bright dots appear

on the screen every time I turn on my device?

A: This is a characteristic of this type of display. Some

displays may contain pixels or dots that remain on or off.

This is normal, not a fault.

Q: Why can't my device establish a GPS connection?

A: Find more information about GPS, GPS receiver, satellite

signals, and location information in this user guide.

Q: Why can’t I find my friend’s device while using

Bluetooth connectivity?

A: Check that both devices are compatible, have activated

Bluetooth connectivity, and are not in hidden mode. Check

also that the distance between the two devices is not over

10 metres (33 feet) and that there are no walls or other

obstructions between the devices.

Q: Why can’t I end a Bluetooth connection?

A: If another device is connected to your device, you can

end the connection from the other device or deactivate

Bluetooth connectivity in your device. Select

Menu

>

Tools

>

Connectivity

>

Bluetooth

and

Bluetooth

>

Off

.

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