Network Computing Devices NCDWare 9300572 Rev. B User Manual

Page 22

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Phoning Technical Support

You can also phone (800) 800-9599 and ask for Technical Support. Be
prepared with the following information when you call:

Model name of the terminal.

Release of

NCD

ware you are running.

Release of WinCenter you are running.

Host system you are on.

Hardware configuration of the WinCenter server, if applicable.

Operating system running on your host system.

Release of the X Window System you are running on the

UNIX

host.

If the problem involves a third-party application, the name of
the application and which version you are running.

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