Network Computing Devices NCDWare 9300572 Rev. B User Manual

Page 22

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21

Phoning Technical Support

You can also phone (800) 800-9599 and ask for Technical Support. Be
prepared with the following information when you call:

❏

Model name of the terminal.

❏

Release of

NCD

ware you are running.

❏

Release of WinCenter you are running.

❏

Host system you are on.

❏

Hardware configuration of the WinCenter server, if applicable.

❏

Operating system running on your host system.

❏

Release of the X Window System you are running on the

UNIX

host.

❏

If the problem involves a third-party application, the name of
the application and which version you are running.

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