NETGEAR ADSL Firewall Router DG834 User Manual

Page 9

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Contents

ix

202-10005-05, June 2005

Chapter 8

Troubleshooting

Basic Functioning ...........................................................................................................8-1

Power LED Not On ...................................................................................................8-2

Test LED Never Turns On or Test LED Stays On .....................................................8-2

LAN or WAN Port LEDs Not On ...............................................................................8-2

Troubleshooting the Web Configuration Interface ..........................................................8-3

Troubleshooting the ISP Connection ..............................................................................8-4

ADSL link .................................................................................................................8-4

WAN LED Blinking Yellow ..................................................................................8-4

WAN LED Off .....................................................................................................8-4

Obtaining a WAN IP Address ...................................................................................8-5

Troubleshooting PPPoE or PPPoA ..........................................................................8-6

Troubleshooting Internet Browsing ..........................................................................8-6

Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................8-7

Testing the LAN Path to Your Router .......................................................................8-7

Testing the Path from Your Computer to a Remote Device .....................................8-8

Restoring the Default Configuration and Password ........................................................8-9

Using the Reset button .............................................................................................8-9

Problems with Date and Time .........................................................................................8-9

Appendix A

Technical Specifications

Appendix B

Network and Routing Basics

Related Publications ...................................................................................................... B-1

Basic Router Concepts .................................................................................................. B-1

What is a Router? ................................................................................................... B-1

Routing Information Protocol ................................................................................... B-2

IP Addresses and the Internet ................................................................................. B-2

Netmask .................................................................................................................. B-4

Subnet Addressing .................................................................................................. B-4

Private IP Addresses ............................................................................................... B-7

Single IP Address Operation Using NAT ................................................................. B-7

MAC Addresses and Address Resolution Protocol ................................................. B-8

Related Documents ................................................................................................. B-9

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