NDC comm NWH650 - Manual (Page 55)

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3. Charges: Usually RMA (Returned Material Authorization) items will be
returned to the purchaser via airmail, prepaid by NDC. If returned by another
carrier, the purchaser will pay the difference. A return freight and handling
fee will be charged to the purchaser if NDC determines that there was “No
Problem Found” or that the damage was caused by the user.
Warning
NDC is not responsible for the integrity of any data on storage equipment (hard
drives, tape drives, floppy diskettes, etc.). We strongly recommend that our
customers back their data up before sending such equipment in for diagnosis or
repair.
Services after Warranty Period
After the warranty period expires, all products can be repaired for a reasonable
service charge. The shipping charges to and from the NDC facility will be borne
by the purchaser.
Return for Credit
In the case of a DOA (Dead on Arrival) or a shipping error, a return for credit will
automatically be applied to the purchaser’s account, unless otherwise requested.
Limitation of Liability
All expressed and implied warranties of a product’s merchantability, or of its
fitness for a particular purpose, are limited in duration to the applicable period as
set forth in this limited warranty, and no warranty will be considered valid after its
expiration date.
If this product does not function as warranted, your sole remedy shall be repair or
replacement as provided for above. In no case shall NDC be liable for any
incidental, consequential, special, or indirect damages resulting from loss of data,
loss of profits, or loss of use, even if NDC or an authorized NDC distributor/dealer
has been advised of the possibility of such damages, or for any claim by any other
party.