Troubleshooting, Problem possible causes possible remedies – North Star 27500 User Manual

Page 10

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9

TROUBLESHOOTING

Problem

Possible Causes

Possible Remedies

Voltage too low.

a) Engine speed too slow.

b) Generator is overloaded.

a) Increase tractor RPMs.
b) Reduce the load. (See Load
Application section of this manual.)

Circuit breaker trips.

a) Defective load connected to generator.
b) Defective receptacle.
c) Generator overloaded.

d) Defective circuit breaker.

a) Disconnect load.
b) Replace receptacle.
c) Reduce the load. (See Load
Application section of this manual.)
d) Contact Customer Service for the
nearest service center.

Voltage too high.

a) Engine speed too high.

a) Contact Customer Service for the
nearest service center.

Generator overheating.

a) Generator is overloaded.

b) Insufficient ventilation.

a) Reduce the load. (See Load
Application section of this manual.)
b) Make sure there is at least 3 feet of
clearance on all sides of generator.

No output voltage.

a) Defective load connected to generator.
b) Broken or loose wire.

c) Defective receptacle.
d) Defective stator.

e) Defective rotor.

f) Defective capacitor.

g) Defective circuit breaker.

h) Engine speed too slow.
I) PTO not engaged.
j) Gear box is malfunctioning.

a) Disconnect load.
b) Replace wire.
c) Replace receptacle.
d) Contact Customer Service for the
nearest service center.
e) Contact Customer Service for the
nearest service center.
f) Contact Customer Service for the
nearest service center.
g) Contact Customer Service for the
nearest service center.
h) Increase tractor RPMs.
I) Engage PTO.
j) Contact Customer Service for the
nearest service center.

Excessive gear box
noise.

a) Defective bearing.

b) Defective gear.

c) No or low gear oil.
d) PTO driveline is operating at an angle of
greater than 15

°.

e) Unsynchronized PTO driveline.

a) Contact Customer Service for the
nearest service center.
b) Contact Customer Service for the
nearest service center.
c) Fill gear box to oil level sight.
d) Reposition the tractor or generator so
the angle is reduced to less than 15

° both

vertically and horizontally.
e) Disassemble PTO driveline and
reassemble with CV joints synchronized.

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