Reference, Troubleshooting – NAD T 765 User Manual

Page 40

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REFERENCE

TROUBLESHOOTING

CONDITION

POSSIBLE CAUSES

POSSIBLE SOLUTIONS

No sound from all channels.

AC power unplugged.

•

Check AC cable connection and outlet.

•

Power not switched on.

•

Outlet has no power.

•

Speaker A (or Speaker B) is not activated.

•

Activate Speaker A (or Speaker B) by pressing
the corresponding front panel or HTR 3
button.

•

No sound from some channels.

Faulty/missing cables.

•

Check cables.

•

’Speaker Configuration’ channel (s) set to
“OFF”.

•

Check ‘Speaker Configuration’ menu.

•

Power-amp or speaker-connections faulty.

•

Check power amp, cabling, and speakers.

•

No sound from surround channels.

No surround listening mode is engaged.

•

Select appropriate listening mode.

•

Surround-channels set to “OFF” on ‘Speaker
Configuration’ menu.

•

Correct ‘Speakers Settings or ‘Speaker Levels’
settings.

•

Surround-channels level set too low on
‘Speaker Levels’ menu.

•

No sound from Subwoofer.

Subwoofer is off, not powered or improperly
connected.

•

Power-up subwoofer, check Sub’s AC outlet
or check connections.

•

Subwoofer set to “OFF” on ‘Speaker
Configuration’ menu.

•

Correct ‘Speaker Configuration’ or ’Speaker
Levels’ settings.

•

Sub level set too low on ‘Speaker Levels’
menu.

•

No sound from Center channel.

Source is a 2/0 (etc.). Dolby Digital or DTS
recording without center channel.

•

Play a known 5.1-channel recording or select
Dolby Pro Logic IIx Music mode.

•

Center set to “OFF” on ‘Speaker Configuration’
menu.

•

Correct ‘Speaker Configuration’ or ‘Speaker
Levels’ settings.

•

Center level set too low on ‘Speaker Levels’
menu.

•

No Dolby Digital/DTS.

Source’s digital output is not connected to a
T 765 digital input.

•

Check connections.

•

Source component not configured for
multichannel digital output.

•

Check source component setup.

•

T 765 does not respond to HTR  remote.

Batteries are flat or incorrectly inserted.

•

Check batteries.

•

IR transmitter window on remote or IR A/V
Receiver window on T 765 is obstructed.

•

Check IR windows and ensure clear line-of-sight
from remote to T 765.

•

T 765 front panel is in very bright sunlight or
ambient light.

•

Reduce sunlight/room lighting.

•

T 765 does not respond to front panel
commands or remote control.

Microprocessor error.

•

Power-down the T 765 via the front panel
Power switch and unplug it from the AC
outlet.

•

T 765 may have over heated.

•

Wait five minutes, re-connect and power up.

•

12V TRIGGER IN/OUT is set to AUTO position.

•

Switch 12V TRIGGER IN/OUT to OFF position.

•

Factory defaults for North American (AH) version : Press simultaneously Source + Front Input/MP
Factory defaults for European (C) version : Press simultaneously Source + Front Input/MP
Audyssey Setup settings along with other stored presets and settings will all be deleted upon restoring your T 765 to its factory defaults.

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