Reference, Troubleshooting – NAD T 765 User Manual

Page 40

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REFERENCE

TROUBLESHOOTING

CONDITION

POSSIBLE CAUSES

POSSIBLE SOLUTIONS

No sound from all channels.

AC power unplugged.

Check AC cable connection and outlet.

Power not switched on.

Outlet has no power.

Speaker A (or Speaker B) is not activated.

Activate Speaker A (or Speaker B) by pressing
the corresponding front panel or HTR 3
button.

No sound from some channels.

Faulty/missing cables.

Check cables.

’Speaker Configuration’ channel (s) set to
“OFF”.

Check ‘Speaker Configuration’ menu.

Power-amp or speaker-connections faulty.

Check power amp, cabling, and speakers.

No sound from surround channels.

No surround listening mode is engaged.

Select appropriate listening mode.

Surround-channels set to “OFF” on ‘Speaker
Configuration’ menu.

Correct ‘Speakers Settings or ‘Speaker Levels’
settings.

Surround-channels level set too low on
‘Speaker Levels’ menu.

No sound from Subwoofer.

Subwoofer is off, not powered or improperly
connected.

Power-up subwoofer, check Sub’s AC outlet
or check connections.

Subwoofer set to “OFF” on ‘Speaker
Configuration’ menu.

Correct ‘Speaker Configuration’ or ’Speaker
Levels’ settings.

Sub level set too low on ‘Speaker Levels’
menu.

No sound from Center channel.

Source is a 2/0 (etc.). Dolby Digital or DTS
recording without center channel.

Play a known 5.1-channel recording or select
Dolby Pro Logic IIx Music mode.

Center set to “OFF” on ‘Speaker Configuration’
menu.

Correct ‘Speaker Configuration’ or ‘Speaker
Levels’ settings.

Center level set too low on ‘Speaker Levels’
menu.

No Dolby Digital/DTS.

Source’s digital output is not connected to a
T 765 digital input.

Check connections.

Source component not configured for
multichannel digital output.

Check source component setup.

T 765 does not respond to HTR  remote.

Batteries are flat or incorrectly inserted.

Check batteries.

IR transmitter window on remote or IR A/V
Receiver window on T 765 is obstructed.

Check IR windows and ensure clear line-of-sight
from remote to T 765.

T 765 front panel is in very bright sunlight or
ambient light.

Reduce sunlight/room lighting.

T 765 does not respond to front panel
commands or remote control.

Microprocessor error.

Power-down the T 765 via the front panel
Power switch and unplug it from the AC
outlet.

T 765 may have over heated.

Wait five minutes, re-connect and power up.

12V TRIGGER IN/OUT is set to AUTO position.

Switch 12V TRIGGER IN/OUT to OFF position.

Factory defaults for North American (AH) version : Press simultaneously Source + Front Input/MP
Factory defaults for European (C) version : Press simultaneously Source + Front Input/MP
Audyssey Setup settings along with other stored presets and settings will all be deleted upon restoring your T 765 to its factory defaults.

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