Computer hangs when drivers are loaded, Link led does not light, Act led does not light – National Instruments 370620B-01 User Manual

Page 15: Adapter has stopped working

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© National Instruments Corporation

15

PCI/PXI Gigabit Ethernet Adapters Installation Guide

3.

Make sure you are using the correct drivers.

Verify that you are using the drivers that came with the adapter.

Computer Hangs when Drivers Are Loaded

Change the PCI BIOS interrupt settings. Refer to the

PCI/PXI Installation

Tips

section for more information.

Diagnostics Pass, but Connection Fails or Errors Occur

Check the responding link partner.

Make sure the cable is securely attached, is the proper type, and does
not exceed the recommended lengths.

Try another cable.

Make sure the duplex mode and speed setting on the adapter matches
the setting on the switch.

Link LED Does Not Light

Make sure the network drivers are loaded.

Check the cable connection.

ACT LED Does Not Light

Make sure the correct network drivers are loaded.

The network may be idle.

Adapter Has Stopped Working

Run the diagnostics. Refer to the

Additional Troubleshooting Tools

section.

Try reseating the adapter in the PCI/PXI slot or try a different slot.

The network drivers may be corrupt or missing. Try removing and
reinstalling the drivers.

Try rebooting the computer.

Try another cable.

Try a different adapter.

Link LED Is Not Lit when Computer Is Shut Down and Power Is Connected

Make sure the network cable is attached.

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