Answer calls, Hold, Headset – Nortel Networks 2212 User Manual

Page 36

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36

Chapter 4 Features, functions, and buttons

NN40050-101

NN40050-101

To make external calls using intercom keys

1

Press

to go off-hook.

2

Press

to access the Feature menu.

3

Press a number key (1 through 6) corresponding to the desired intercom key and enter a line
pool access code or destination code.

4

When you hear an external dial tone, dial the external number.

To make internal calls using intercom buttons

1

Press

to go off-hook.

2

Press

to access the Feature menu.

3

Press a number key (1 through 6) corresponding to the desired intercom key.

4

Dial the extension number.

Answer calls

When your handset rings or vibrates, a line number on the display flashes, and the display shows
information about the call, such as the caller’s name and extension:

Press .

Hold

While on a call, press

and

.The indicator for the line on hold flashes.

To retrieve a held call, press

, while in the active (off-hook) state. Then press the number

key corresponding to the flashing line number.

Headset

You must have a headset installed on your handset to use this feature.

Connect the headset to the headset jack. Follow the steps in

“Make a call” on page 35

to make

your call.

To answer a call with a headset plugged into your handset, press any key other than Power
On/Start Call
, Power Off/End Call, the soft keys, or the Up/Down/Select buttons.

Note: Contact your system administrator for a list of line pool codes. PRI lines do
not support line pool access codes; they must be configured as a destination code.
When entering a destination code on PRI lines, you will not hear dial tone.

Note: Contact your system administrator for a list of extension numbers.

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