Troubleshooting and routine maintenance 13 - 11 – Nordic Star Products MFC-3420C User Manual

Page 157

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TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 11

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Difficulties (MFC-3820CN only)

Removable Disk does not
work properly.

a) Have you installed the Windows

®

2000 update?

If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows 2000

®

update. Please see the Quick Setup

Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.

b) Take out the media card and put it back in again.
c) If you have tried "Eject", you must take out the media card before you

continue.

d) If an error message appears when you try to eject the media card, it

means the card is being accessed.
Wait a while and then try again.

e) If all of the above do not work, please turn off your PC and machine,

and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)

Network Difficulties (MFC-3820CN only)

I cannot print over the Network

Make sure that your machine is powered on and is On Line and in
Ready mode. Print Network Configuration list. (See Printing reports on
page 9-3.)
Then the current settings of the network are printed.
Reconnect the LAN cable to the hub to verify that the cabling and
Network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN active in 2 seconds.

DIFFICULTY

SUGGESTIONS

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