Forwarding calls, Forwarding calls –12 – Nortel Networks 330 User Manual

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User Guide SoundPoint IP 330/320

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To perform a blind transfer:

1.

During a call, press the Trans soft key.

2.

Press the Blind soft key.

3.

Do one of the following steps:

a

Enter the number to which you want to transfer the call.

b

Press the Dir soft key to access the local contact directory, use

and

to access the contacts, and then press

.

c

Press the Dir soft key to access the corporate directory, search for the

desired contact, and then press

.

d

Press the Callers soft key to access the Received Call list, use

and

to access the contact, and then press

.

e

Press

to access the Placed Call list, use

and

to access the contact, and then press

.

At this point, the call is connected to the number to which you are
transferring them.

Forwarding Calls

You can configure your phone so that all incoming calls are forwarded to
another party (known as static forwarding).
All incoming calls can be forwarded to another party while Do Not Disturb is
enabled on your phone. For more information, contact your system
administrator.

Note

Call Forwarding is not available on shared lines.
This feature is local to the phone, and may be overridden by call server settings.
For more information, contact your system administrator.

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