Purchasing additional licenses, Technical support – Network Instruments Observer User Manual

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Observer® Quick Start Manual

Purchasing Additional Licenses

To purchase additional licenses of Observer, Expert Observer, or Observer Suite, contact your

software vendor or Network Instruments, LLC at:

Technical Support

Network Instruments provides technical support:
By fax (depending on where you are located):

US & countries outside of Europe at (952) 932-9545
UK and Europe at +44 (0) 1959 569881

By phone (depending on where you are located):

US & countries outside of Europe at (952) 932-9899
UK and Europe at +44 (0) 1959 569880

Or by email at:


Network Instruments provides technical support for a period of 60 days after the purchase of the

product at no charge. After the 60-day initial support period, support will only be provided to

those customers who have purchased a maintenance agreement.
Telephone technical support hours are between 9:00 am and 5:00 pm (CST U.S.) at each office.
Suggestions are welcomed. Many of the improvements made to Observer have originated as

end-user suggestions. Please submit detailed suggestions in writing to:

support@networkinstruments.com, or by fax at: (952) 932-9545. Please submit any corrections to

or criticism of Network Instruments’ publications to: pubs@networkinstruments.com or by fax at

(952) 932-9545.
For those parties with the capability to receive Internet email, it is recommended to subscribe to

the Network Instruments’ Observer mailing list.
Subscribe by submitting an email message to:


with the following in the body (not the subject) of the email:

subscribe observer

Corporate Headquarters:

Network Instruments, LLC

Fourth Floor

8800 West Highway Seven

Minneapolis, MN 55426 USA

(800) 526-7919 Toll Free

(952) 932-9899 Voice

(952) 932-9545 Fax

email: info@networkinstruments.com

UK and Europe:

Network Instruments, Ltd.

Brewery House

Black Eagle Close

Westerham TN16 1RG


+44 (0) 1959 569880 Voice

+44 (0) 1959 569881 Fax

email: europe@networkinstruments.com