Troubleshooting – NordicTrack ViewPoint NTL13007.0 User Manual

Page 29

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29

TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please see the front cover of this manual.

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 14). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 14.

IMPORTANT: The treadmill is not

compatible with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is inserted into the console.

c. Check the reset/off circuit breaker located on the

treadmill frame near the power cord. If the switch pro-
trudes as shown, the circuit breaker has tripped. To
reset the circuit breaker, wait for five minutes and
then press the switch to the reset position.

PROBLEM: The power turns off during use

SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait

for five minutes and then press the switch to the reset position.

b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five

minutes, and then plug it back in.

c. Remove the key from the console. Reinsert the key into the console.

d. If the treadmill still will not run, please see the front cover of this manual.

PROBLEM: The console displays remain lit when you remove the key from the console

SOLUTION: a. The console features a display demo mode, designed to be used if the treadmill is displayed in a

store. If the displays remain lit when you remove the key, the demo mode is turned on. To turn off
the demo mode, hold down the Stop button for a few seconds. If the displays are still lit, see THE
INFORMATION MODE on page 25 to turn off the demo mode.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and UNPLUG THE

POWER CORD. Next, carefully lower the Uprights
(85). Remove the two indicated Belly Pan Screws
(32). Note: A Phillips screwdriver with a shaft at least
8 in. (20 cm) long is needed.

Tripped

Reset

c

85

32

a

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