Raritan Computer CCA-0N-V5.1-E - Manual (Page 357)

Chapter 17: Power IQ Integration
339
Troubleshoot Connections to Power IQ
Check these possible error messages and solutions to troubleshoot your
connection to a Power IQ.
Determine the cause, then edit the configuration to correct it. See
Configuring Power IQ Services (on page 338).
Message Resolution
Unable to communicate with
managing device <Name> at
<IP>. This error could indicate several
conditions.
 The connection was refused
remotely. No process is listening
on the remote address or port.
 Check firewalls. The remote host
cannot be reached because of an
intervening firewall, or if an
intermediate router is down.
 Unknown host. The IP address
could not be resolved from the
hostname entered.
Authentication failed. Incorrect username and password.
Unable to communicate with
managing device <Name> at
<IP>, make sure its Web API
is enabled. Web API is not enabled in Power IQ.
Log into Power IQ, go to Settings >
Web API, then select Enable Web
API, and click Save.
Configuring Power Control of Power IQ IT Devices
Once you configure the Power IQ service, you can configure CC-SG to
add the nodes and interfaces you need.
1. Add the IT device you want to control power to. See Add a Node (on
page 109).
2. Add a Power IQ Proxy power control interface to the node. See Add
an Interface (on page 125) and Interfaces for Power IQ Proxy
Power Control Connections (on page 132).