The scanner function, When scanning is not performed as expected, 5the scanner function – Ricoh DDST A User Manual
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Troubleshooting
40
5
The Scanner Function
When Scanning Is Not Performed as Expected
Problems
Causes and solutions
No image results from scan-
ning.
The original was placed with the front and back reversed.
When the original is placed directly on the exposure glass, the
side to be scanned must face down. When the original is fed via
the ADF, the side to be scanned must face up. See p.29 “Placing
Originals”.
The image is distorted or out
of position.
• The original was moved during scanning. Do not move the
original during scanning.
• The original was not pressed flat against the exposure glass.
Make sure that the original is pressed flat against the expo-
sure glass.
The scanned image is dirty.
The exposure glass or the exposure glass cover is dirty. Clean
these parts. See General Settings Guide.
The scanned image is upside
down.
The original was placed upside down. Place the original in the
correct orientation. See p.29 “Placing Originals”.