Ricoh Aficio GX7000 User Manual

Page 169

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Interface] from [Auto] to [Full Speed], uninstall the
printer driver, delete the device, and then launch
“Quick Install for USB” again.

An error occurs during software installation.

If an error occurs because the printer is detected as
an unidentified device, follow the instructions under
“The USB connection does not work”. If this does
not solve the problem, do the following: First reboot
Windows. Then, on the [Start] menu, select
[Settings], and then select [Control Panel]. Double
click the System icon, and then on the [Hardware]
tab, click [Device Manager]. Under [Other
Devices], select the printer, and then open its
properties dialog box. On the [General] tab, click
[Reinstall Driver] to reinstall the software.

Quick Install for Network

The CD-ROM may not be inserted properly.

Check that the CD-ROM is inserted properly.
Check also that it is not damaged and the CD-ROM
drive is working properly.

The power cord or Ethernet cable may not be
properly connected.

Check that the power cord and Ethernet cable are
properly connected and not damaged.

The operating system is incompatible.
There is insufficient hard disk space.

Check that the computer's operating system is fully
compatible with this printer. See p.31 "Checking
the Computer and Installation Area".

Other applications are not closed.

When installing software, quit all other
applications. Installation may be disrupted if other
applications are open. Also, quit any anti-virus
applications that are running.

The printer's IP address has not been specified.
The computer and printer are not on the same
network segment.

If the printer cannot be found and only "Printer Port"
appears in the printer selection dialog box, either
the printer's IP address has not been specified or
the computer and printer are not on the same
network segment. Before installing the software,
check the printer's IP address and the network
topology. Otherwise, select "Printer Port" in the
dialog box, and then install the printer driver. If you
do this, SmartDeviceMonitor for Client will not be
simultaneously installed, so install it afterwards,
and then configure the port.

Software Cannot Be Installed

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