Oce North America TCS400 - Manual (Page 6)

6 Océ TCS400 Self support guide
What to do when a problem occurs
Correct a problem
When a problem occurs on your system, do the following
1 Use the wizards
Use the on-line / off-line key (key 4 on the folded cover) on the printer operator
panel to go off-line to the wizard selection screen.
2 Use the user manual on the documentation CD-ROM for detailed descriptions
about how to correct problems.
Use the wizards to correct problems
Use the wizards to do one of the following.
1 Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media.
Chapter 6 of the user manual includes complete information about how to use
this wizard.
2 Use the 'Change media type' wizard to change the media type defined on the
system. Define the correct media for optimal output quality
3 Use the 'Optimise print quality' wizard as a final option to correct the problems
with the print quality. (see ‘Use the wizards to achieve optimal output quality’
on page 12)
4 Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use
the Replace printhead wizard to change a defective printhead’ on page 14)
5 Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter
8 of the user manual includes complete information about this wizard.
6 Use the 'Configure system' wizard to check the network settings. When you do
not have a keyboard, mouse and monitor with your controller, you can also use
the 'Configure system' wizard to clear the set memory. Chapter 3 of the user
manual includes complete information about this wizard.
Use the user manual on the documentation CD-ROM to correct problems
When the information in this guide does not completely support you while you
use the Océ TCS400, refer to the user manual on the user documentation
CD-ROM for more information.