Onkyo DV-SP800 - Manual (Page 71)

71
Causes Symptoms
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective
instruction manuals of the connected components and TV.
Pages
D
VD Pla
y
e
r
Troubleshooting
The DVD Player doesn’t
switch on.
The disc tray comes back
out automatically, shortly
after the disc tray is closed.
The DVD Player does not
start playback.
The playback picture is
occasionally distorted.
Brightness is unstable or
noise is visible on the
playback picture.
The picture from the DVD
Player doesn’t appear on
the TV screen.
Settings are canceled.
Playback doesn’t follow the
course of the disc’s
programs.
The buttons on the remote
controller and DVD Player
do not operate.
mark appears on
screen.
mark appears on
screen.
When making changes in
the Setup screen menus,
is displayed.
Some settings in the Setup
Menu do not appear.
Can't perform frame
search, or the frame
number is not displayed.
• The mains lead is disconnected.
• The main power is set to OFF.
• There is external noise in the computer
circuits of the DVD Player.
• The disc is not placed properly on the disc
tray.
• The disc is dirty or warped.
• Region number does not conform with this
unit.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the disc tray
guide.
• The disc is dirty.
• The parental lock function is activated.
• The disc is dirty.
• It is in fast forward or fast reverse
playback.
• Copy protection is activated.
• The TV is not set to receive the output
signals from the DVD Player.
• The DVD Player is not properly
connected.
• When the power is turned off by power
failure or by unplugging the power cord,
settings will be canceled.
• The DVD Player is in repeat playback
mode, memory playback mode, or
random playback mode, etc.
• Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operation.
• The selected function does not operate for
that disc.
• The operation is prohibited by the player.
• There is a SACD, Video CD, CD or MP3
loaded in the player and the setting that
was changed only applies to DVD
performance.
• The [Setup Menu Mode] is set to [Basic].
• Check that the [Frame Search] option is
set to [On].
• You can only use frame search with DVD-
Video discs.
• Frame numbers are only displayed with
DVD-Video discs, and only when the disc
is paused or during frame advance/
reverse.
• Check the connection of the mains lead.
• Turn on the main power.
• Switch off the main power, then switch it
on again. If not recovered, disconnect the
mains lead, then connect it again.
• Use the disc tray guide to align the disc.
• Refer to “Notes on Discs”.
• If the region number on the disc does not
match the number on the player, the disc
cannot be used.
• Insert a disc. (Check that “DVD,” “VCD,”
or “CD” is lit in the DVD Player’s display.)
• Check the playable discs.
• Place the disc with the playback side
down.
• Place the disc within the proper guide on
the disc tray.
• Eject the disc and clean it.
• Deactivate the parental lock function or
change the parental lock level.
• Eject the disc and clean it.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
• Connect the DVD Player directly to the
TV. Avoid connecting the DVD Player to
the TV through a VCR.
• Set the TV to the DVD Player’s input.
• Check the connections to the DVD
Player.
• Before unplugging the power cord, press
STANDBY/ON and check that “--OFF--”
disappears in the display.
• Resume normal playback.
• Switch off the main power, then switch it
on again. If not recovered, disconnect the
mains lead, then connect it again.
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–
• The setting will be effective the next time
a DVD is loaded.
• Set the [Setup Menu Mode] to [Expert].
• Set the [Frame Search] to [On] in the
setup screen.
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Remedies
Troubleshooting