Quantum Tape Drive LTO-3 User Manual
Page 84
Chapter 7 Troubleshooting Guide
Troubleshooting Suggestions
70
LTO-3 Tape Drive User’s Guide
• If the tape drive is not recognized during the SCSI controller
scan, check the
Power
LED to make sure the tape drive is
receiving power.
If the Power LED is not illuminated, check the power connections to the
tape drive.
Internal tape drive:
7
1
Power down the system and reseat the power connector on tape
drive.
2
Power on the system and check the
Power LED
.
3
If the
Power LED
is not illuminated, replace the power connector
attached to the tape drive with one from a known working device
such as a CD-ROM. If the
Power LED
is illuminated, the problem was
with the power connector. Otherwise, the tape drive may be bad and
Customer Support should be contacted.
Desktop tape drive:
7
1
Turn power off to the tape drive and reseat the AC power cord.
2
Power on the tape drive and check the
Power
LED.
3
If the
Power
LED is not illuminated, use an AC power cord from a
known working device. If the
Power
LED is illuminated, the problem
was with the cable. Otherwise, the tape drive may be bad and
Customer Support should be contacted.
• If the
Power
LED is illuminated, but the tape drive is not
recognized during the SCSI controller scan, use the LEDs to
verify that the drive has passed its Power-On-Self-Test (POST).
on page 25. If the tape drive LEDs indicate a POST
failure, the tape drive may be bad. Contact Customer Support.
• If the tape drive LEDs indicate that the drive has passed the
POST, check the following connections: