Quantum Tape Drive LTO-3 - Manual (Page 92)

Chapter 7 Troubleshooting Guide
Troubleshooting Suggestions
78 LTO-3 Tape Drive User’s Guide
Or
The tape drive has a hardware fault:
1 1.Turn the tape drive off and then on again.
2 2.Restart the operation.
3 3.If the problem persists, call the tape drive supplier helpline.
Check the tape drive users manual for device specific instructions on turning the
device power on and off
.
To determine whether the LED activity indicates a
Hardware or Firmware
Error
or
Manual Intervention Required
see table 4 on page 25. If it does,
power cycle the tape drive. The tape should eject. This may take several
minutes.
If the tape drive ejects the tape and all LEDs are off (with the possible
exception of
Cleaning Request
LED), the problem is resolved.
If the tape did not eject and the LEDs show
POST Failure
,
Hardware,
or
Firmware Error
, or
Manual Intervention Required
, the drive may be bad.
Contact Customer Support.
1
If you have a problem with inserting a cleaning cassette and receive
the message:
The last cleaning cartridge used in the tape drive has worn out:
1 Discard the worn out cleaning cartridge.
2 Wait for the current operation to finish.
3 Then use a new cleaning cartridge.
It means the cleaning cartridge is used up. Purchase a new cartridge
to perform any more cleaning cycles. Normal operation of the drive is
not affected. The drive will continue to automatically eject the
expired cleaning cartridge.
2
If you insert a cleaning tape that is not expired but the tape is being
ejected by the tape drive without performing the cleaning, you may
see the message:
The last cleaning cartridge used in the tape drive was an invalid type:
1 Do not use this cleaning cartridge in this drive.
2 Wait for the current operation to finish.
3 Then use a valid cleaning cartridge.