Hold, Exclusive hold, Automatic hold – Toshiba CT User Manual

Page 40: Consultation hold, Exclusive hold automatic hold consultation hold

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The Basics

Hold

24

Strata CIX and CTX IPT/DKT Telephone 09/06

Hold

1. To place a call on hold, press

Hold

. Your LCD shows the line on hold. The held

Line’s LED flashes green while appearances of the line at other stations flash red.
• To return to the held call, press the held

Line

button.

• If you do not return to the held call within a specified time, it rings back to your

telephone. The call remains camped-on to your station indefinitely.

• If the held party hangs up, the call is released.

2. Repeat Step 1 to place additional lines on hold.

Note

See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.

While on a call, press

Hold

twice. That line’s LED flashes green while

appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another

Line

button – no

need to press

Hold

. Make sure this feature is programmed on your system; if not,

existing calls will drop.

While on a call, press another extension button to receive/originate a new call. The

accessed line’s LED flashes (in-use). The first call is put on hold and your

extension’s LED flashes. You can also switch between calls without having to

press

Hold

.

Consultation Hold

1. While on a call, press

Cnf/Trn

. The call goes on hold.

2. Dial another line.
3. Transfer the call or return to the held call by pressing its

Line

button.

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