Account code calls, Verified/non-verified account codes, Forced account codes – Toshiba CT User Manual

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Advanced Operation

Account Code Calls

Strata CIX and CTX IPT/DKT Telephone 09/06

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Account Code Calls

Account Codes (Forced or Voluntary) can be used for a variety of reasons including

billing, tracking, and line restriction applications. Account Codes are assigned in the

system as a fixed length (default is six digits) and are recorded by the system, along

with the details of the calls, which can be printed on a Station Message Detail

Recording (SMDR) report.

Verified/Non-Verified Account Codes

If programmed for Verified Account Codes, the system checks the account code you

entered against a list created by the System Administrator. The code you enter must be

on the list for the call to proceed. Non-verified account codes must be of a uniform

length specified by the System Administrator.

Forced Account Codes

Some applications require you to enter an Account Code. These Forced Account

Codes may be verified or non-verified, depending upon the application, but in either

case, the caller must enter a code before proceeding.

To dial using Forced Account Codes
1. Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after

dialing the telephone number alerting you to enter the Account Code.

2. Enter the account number.

When the number of digits designated for account codes has been entered, the

number will be checked against the verified list, if chosen, and the call will

continue as normal. If the number of digits entered for the account code is not

reached or the verified code does not match, then re-order tone is heard and the call

is rejected.

You can bypass Forced Account Code requirements with three emergency numbers,

including 911. See your System Administrator for these numbers:

1)

911

2)

_______

3)

_______

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