VIEWSONIC VPC100 - Manual (Page 48)

ViewSonic VPC100 37
Troubleshooting
My All-in-One PC does not start.
• Check that the All-in-One PC is connected to an electrical outlet and it is
turned on.
• Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating system not
found” appears or Windows does not start
• Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
• Check boot settings in the BIOS Setup Utility, see Chapter 4.
My LCD does not display anything
• Check that the All-in-One PC is connected to an electrical outlet and it is
turned on.
• The All-in-One PC may be in Standby mode. Press any key to activate the
display.
My computer “locks up”
• Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn
Off Computer > Restart.
• Press the power switch.
• If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVD-
ROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
My DVD-ROM drive tray does not open
• Make sure the computer is turned on.
• Press the Eject button on the DVD-ROM/CD-ROM drive.
• If the Eject button does not work, open the tray by inserting a sharp, pointed
object into the hole next to the Eject button.
I cannot play a CD-ROM
• Make sure the label of the CD-ROM is facing up.
• If the CD-ROM requires software, make sure the software is installed
according to the program’s instructions.
• Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
• Clean the CD-ROM.
• Check the speaker volume.