Verizon CustoPAK - Manual (Page 18)

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Busy Redial
After reaching a busy line within your regional calling area, this convenient service
allows you to dial a code that will automatically connect you when both lines
are idle. Once activated, Busy Redial will monitor the busy line and attempt to
connect your call for up to 30 minutes, unless canceled. You will be alerted with
a special ring when the call is returned. You can use Busy Redial to help reduce
multiple callbacks, dialing time and lost productivity. This feature is not available
in the DMS 10 switch type.
After dialing a busy number:
Ī Hang up.
Ī Lift the handset and listen for dial tone.
Ī Press . You will hear two normal ringing tones or an announce-
ment. If the called number is still busy, a voice recording will tell you that
your call is next in line.
Ī Hang up. When the number you called is no longer busy, your telephone
will ring with a series of short-short-long rings (ringing tones may vary).
Ī Lift the handset. You will hear normal ringing tone.
To deactivate Busy Redial:
Ī Lift the handset and listen for dial tone.
Ī Press .
NOTES:
1.) The number you called will not ring until you pick up your telephone.
2.) Occasionally, the person you are calling uses the phone before Busy Redial
can complete your call. If this happens, a voice recording will tell you to
hang up and reactivate Busy Redial.
3.) You can use Busy Redial to return calls to more than one busy number at a time.
4.) When your phone rings with a short-short-long ring, you need to answer by
the third series of rings or Busy Redial will pause and try to complete your
call 5 minutes later.
5.) Busy Redial and Automatic Callback cannot be on the same line.
6.) This feature must be applied to all members of a Hunt group.
7.) Busy Redial will not activate a Call Waiting tone.
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* 69
This convenient feature automatically stores and allows you to redial the number
of the last person who called you.
* 69 only works on calls made from numbers
within your regional calling area and can be used whether you answered the
last call or not. If you return the call and the number is busy,
* 69 will monitor the
busy line and attempt to connect your call for up to 30 minutes, unless canceled.
In most cases, your phone will ring with a series of short-short-long rings when
the number you called is no longer busy. This feature is not available in the
DMS 10 switch type.
To activate * 69:
Ī Lift the handset and listen for dial tone.
Ī Press (a voice recording may provide additional instructions).
To deactivate * 69:
Ī Lift the handset and listen for dial tone.
Ī Press .
NOTES:
1.) If you hear the Call Waiting tone while you are on the line, you have two
choices: you can use * 69 to call back later, or you can use Call Waiting
during the call.
2.) A * 69 callback will not activate a Call Waiting tone; the line must be idle.
3.) * 69 and Automatic Callback cannot be on the same line.
4.) This feature must be applied to all members of a Hunt group.
5.)
* 69 ring patterns may duplicate those of Distinctive Ringing.
6.) * 69 will not work when activated against a line with Call Forwarding.
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