Verizon CustoPAK - Manual (Page 21)

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Caller ID
Caller ID, along with compatible display telephones or separate Caller ID display
box, lets you view the listed name and number of the incoming call before you
pick it up. Use Caller ID to help improve customer service by personalizing your
greetings and gathering information pertinent to a call before you answer it. You
can also use the service to prioritize and screen calls when you are expecting an
important call from a customer or supplier. Caller ID display devices vary in
design, available features and the amount of information that may be retained in
memory. The service will display information between the first and second rings
for most calls, including long distance. However, some calls may be shown as
“Out-of-Area” or as “Private Number” and the information will not be displayed.
This feature is not available in the DMS 10 switch type.
NOTES:
1.) This feature must be applied to all members of a Hunt group.
2.) If Call Forwarding or Select Call Forwarding is activated, the call information
will not be displayed at the forward-from location, but will be passed to the
forward-to number.
3.) With Call Forwarding – Busy Line, the call information will not be passed
to the forward-to number.
4.) With Call Waiting, the call information will not be displayed, unless the line
has Call Waiting ID and the phone has the appropriate display unit.
5.) Caller ID is not available with Off Premises station lines or Foreign Exchange
station lines.
6.) Verizon must automatically activate this feature. You cannot activate or
deactivate the feature as you choose.
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Caller ID – Number Only
Caller ID – Number Only, along with compatible display telephones or separate
Caller ID display box, lets you view the number of the incoming call before
you pick it up. Use Caller ID – Number Only to help improve customer service by
personalizing your greetings and gathering information pertinent to a call before
you answer it. You can also use the service to prioritize and screen calls when
you are expecting an important call from a customer or supplier. Caller ID display
devices vary in design, available features and the amount of numbers that may be
retained in memory. Caller ID will display numbers between the first and second
rings for most calls, including long distance. However, some calls may be shown
as “Out-of-Area” or as “Private Number” and the number will not be displayed.
This feature is not available in the DMS 10 switch type.
NOTES:
1.) This feature must be applied to all members of a Hunt group.
2.) If Call Forwarding or Select Call Forwarding is activated, the calling number
will not be displayed at the forward-from location, but will be passed to the
forward-to number.
3.) With Call Forwarding – Busy Line, the calling number will not be passed to
forward-to number.
4.) With Call Waiting, the calling number will not be displayed, unless the line
has Call Waiting ID and the phone has the appropriate display unit.
5.) Caller ID – Number Only is not available with Off Premises station lines or
Foreign Exchange station lines.
6.) Verizon must automatically activate this feature. You cannot activate or
deactivate the feature as you choose.
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