Voice mail and custopak, Appendix – Verizon CustoPAK User Manual

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Voice Mail and CustoPAK

Verizon Voice Mail offers an efficient, businesslike way to capture important
messages when you’re away from the office or on the phone 24 hours a day,
365 days a year. If you are unable to answer your line, or you are using your line
(line busy), up to 3 calls can forward to your mailbox.

You can set up your Verizon Voice Mail to enable callers to transfer out of
the mailbox to a local telephone number selected by you for live answering.
In addition to a Main Greeting, Verizon Voice Mail offers the option of an
Alternate Greeting for times when you are away from the office.

If you wish to transfer a caller on your line to another CustoPAK line
which has Verizon Voice Mail:

Ī

Press the switchhook (or the Tap/Flash/Recall/Link button, depending on
your telephone set).

Ī

Dial the Intercom number.

Ī

IF the line is answered, press the switchhook for a three-way call. If you wish
to exit, simply hang up and the two parties will remain in conference.

Ī

IF the line is not answered, you can hang up after the first ring, and the caller
will forward to the second station line user’s mailbox greeting. The caller can
then leave a recorded message in the second mailbox user’s mailbox.

NOTE: Please refer to the Verizon Voice Mail User Guide for information on how
to use your mailbox.

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Appendix

Intercom Code Charts

GTD-5, 5ESS and DMS 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

DMS 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Speed Dialing Code Charts

GTD-5, DMS 100 and DMS 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

5ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CustoPAK Feature Activation/Deactivation Codes . . . . . . . . . . . . . . . . . . . . . . 52

Feature Availability by Switch Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Your CustoPAK Feature Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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