Troubleshooting – VTech I6785 User Manual

Page 45

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45

Additional information

Troubleshooting

Problem

Suggestion

I get noise, static,

or weak signal even

when I’m near the

base

• Other electronic products can cause interference with your cordless phone Try installing

your phone as far away from these types of electronic devices as possible: wireless routers,

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless phones

• Microwaves operate on the same frequency as your phone It is normal to experience static

on your phone while the microwave is running Do not install this phone in the same outlet or

near the microwave

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

protector) into a different location If this solves the problem, re-locate your phone or modem

farther apart from one another, or use a different surge protector

• Relocate your phone to a higher location The phone will likely get better reception not installed

in a low area

• If the other phones in your home are having the issue, the problem is in your wiring or local

service Contact your local telephone company (charges may apply )

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