C. customer service, Appendix c. customer service – Western Telematic CMS-16 User Manual

Page 61

Advertising
background image

RS232 Port Interface: 16 RS232 serial inputs use DB9 connectors configured as DTE
ports.

Network Interface: 10Base-T Ethernet, RJ45

Coding: Asynchronous, 7/8 bits ASCII.

Parity: Even, Odd, None

Stop Bits: 1 or 2.

Data Rate: 300 to 115.2K bps (all standard rates).

Flow Control: XON/XOFF, RTS/CTS, Both, or None.

Timeout: No activity timeout disconnects port. 1, 5, 10, 15, 30 seconds, 1, 5, 15, 30, 90
minutes.

Memory: Stores Parameters and captured data. Non-volatile 512K SRAM buffer
memory. Statically allocated.

Break: Accept Break or Refuse Break

Option Switch: 8 position DIP switch, selects default settings for baud rate, flow control,
response message format, and command echo.

LEDs: Power On, Ready, Net, Data Activity for Ports 1 through 16.

Temperature: 0°C to 45°C (operating)

Power:

AC Version: IEC-32 Inlet, 115/230 VAC, 50/60 Hz, 5 watts

DC Version: Terminal Strip (#6-32), -48 VDC, 0.2 Amp Max.

Size: 2.8" x 17" x 6.8" (H x W x D)

Weight: 8 lbs. shipping weight

Humidity: 10 to 90% RH, Non-Condensing

Venting: Side vents are used to dissipate heat generated within the unit. When mounting
the unit in an equipment rack, make certain to allow adequate clearance for venting.

Appendix C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When
calling, please be prepared to give the name and make of the unit, its serial number and a
description of its symptoms. If the unit should need to be returned for factory repair it must be
accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

949-586-9950

Toll Free: 1-800-854-7226

Email:

[email protected]

Advertising