C. customer service, Appendix c. customer service – Western Telematic CMS-16 User Manual

Page 61

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RS232 Port Interface: 16 RS232 serial inputs use DB9 connectors configured as DTE
ports.

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Network Interface: 10Base-T Ethernet, RJ45

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Coding: Asynchronous, 7/8 bits ASCII.

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Parity: Even, Odd, None

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Stop Bits: 1 or 2.

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Data Rate: 300 to 115.2K bps (all standard rates).

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Flow Control: XON/XOFF, RTS/CTS, Both, or None.

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Timeout: No activity timeout disconnects port. 1, 5, 10, 15, 30 seconds, 1, 5, 15, 30, 90
minutes.

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Memory: Stores Parameters and captured data. Non-volatile 512K SRAM buffer
memory. Statically allocated.

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Break: Accept Break or Refuse Break

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Option Switch: 8 position DIP switch, selects default settings for baud rate, flow control,
response message format, and command echo.

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LEDs: Power On, Ready, Net, Data Activity for Ports 1 through 16.

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Temperature: 0°C to 45°C (operating)

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Power:

AC Version: IEC-32 Inlet, 115/230 VAC, 50/60 Hz, 5 watts

❍

DC Version: Terminal Strip (#6-32), -48 VDC, 0.2 Amp Max.

❍

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Size: 2.8" x 17" x 6.8" (H x W x D)

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Weight: 8 lbs. shipping weight

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Humidity: 10 to 90% RH, Non-Condensing

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Venting: Side vents are used to dissipate heat generated within the unit. When mounting
the unit in an equipment rack, make certain to allow adequate clearance for venting.

●

Appendix C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When
calling, please be prepared to give the name and make of the unit, its serial number and a
description of its symptoms. If the unit should need to be returned for factory repair it must be
accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

949-586-9950

Toll Free: 1-800-854-7226

Email:

[email protected]

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