Troubleshooting if no response comes from the ica – Xantrex Technology Inverter Communications Adapter User Manual

Page 57

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Troubleshooting the ICA

975-0052-01-01 Rev A

41

Troubleshooting if No Response comes from the ICA

Check ID

If the ICA is not responding, ensure you have the correct
“ICA unit number” selected on the ICAP user interface
window, see figure 3-2. If you selected “ICA Unit 1” and
nothing happened, then try selecting “ICA Unit 2” and so
forth.

Reset Defaults

If the ICA is still not responding, then click on the “R

ESET

TO

D

EFAULT

” button, click “O

K

” (see figure 3-3), and select

“ICA Unit 1” again.

Check Settings

If there is still no response from the ICA, then check your
settings.

Ensure you are selecting the correct COM port

Ensure your computer communication baud rate is fixed
at 9600 Baud.

Modem is not
connecting

Run the ICAP program directly to the ICA to
determine if the adapter is functioning and all
connections to the adapter are correct.

ICA and inverter
spontaneously jump
menus or give false
indicators

DC power was cycled on the inverter with ICAP
already running. This does not cause harm to the
system; it is just a nuisance. To avoid it, make sure
ICAP is started after the inverter is powered up.

Table 3-4 Troubleshooting the ICA (Continued)

Symptom

Recommendation

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