Xerox 6400 - Manual (Page 89)

Maintenance
84 Xerox 6400 Scanner User’s Guide
Problem: During installation I got the error message:
PaperPort Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall
the PaperPort software.
Problem: I got the error message: PaperPort cannot
allocate enough memory to perform internal critical
operations. What do I do?
Close any other active applications so that additional memory is
available. If you click Continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad”.
This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the
Import command in the File menu.
Problem: How do I uninstall PaperPort?
See the section “Uninstalling Your Scanner” on page 84.
Uninstalling does not delete your scanned items, and they remain
in the PaperPort Data folder.
Cleaning the Scanner Glass
Scanning items that have excessive amounts of dirt or dust may
dirty the glass. To ensure the best quality scanned item, wipe the
scanner glass with a soft clean cloth to rid the glass of dust or other
debris.
Uninstalling Your Scanner
To uninstall the Xerox 6400 scanner, remove the scanner software
first, and then remove PaperPort, or other scanner software.
Step 1: Uninstalling the Scanner and One Touch Software
1. On the Windows taskbar, click Start, point to Settings, and
then click Control Panel.
2. Double-click the Scanner/Cameras icon.
• For Windows 2000, click the Devices tab, select the
XEROX 6400 scanner, and click the Remove button to
remove the scanner from the list. Click OK.