8e6 Technologies 3 - Manual (Page 39)

8 E 6 T ECHNOLOGIES , E NTERPRISE R EPORTER 3.0 U SER ’ S G UIDE
39
A
DMINISTRATOR
S
ECTION
: C
HAPTER
2 - C
ONFIGURING THE
ER 3.0 S
ERVER
but zero (0) packets were received by the designated ma-
chine, for a total of three (3) errors and a 100 percent packet
loss.
TIP: If the machine cannot be contacted, be sure the ping
feature on that machine is turned on.
NOTE: To ping another IP address, click the Back button in
your browser window, then click the Clear button in the Ping
frame, and follow the procedures documented in this sub-section.
Trace Route
If the ping utility was not able to help you diagnose the prob-
lem with your network configuration, you should use the trace
route utility. This diagnostic tool records each “hop” (trip from
one router to another) the data packet made, identifying the
IP addresses of gateway computers where the packet
stopped en route to its final destination, and the length of time
of each hop.
NOTE: The trace route utility can be used after your routing
table has been set up. To set up a routing table, see the Routing
Table screen sub-section under the Network menu in this chap-
ter.
1. In the Trace Route frame, enter the IP address or host
name of the specific Internet address to be validated.
2. Click the Trace button to display the results found by the
Server, as shown on the sample screen: