Appendix c: customer service and support, C.1 system log, C.2 contact us – Accusys ExaSAN A12S2-PS User Manual

Page 114: C.3 our website

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Appendices

User Guide

Page 6

A drive being selected for expansion / migration /

rebuilding

A transition drive state during the array 1, 2, 3, 4,

migration

A transition drive state during the array 1, 2, 3, 4,

expansion

A transition drive state during the array 1, 2, 3, 4, auto-

rebuild

RAID Levels

Appendix C: Customer Service and Support

C.1 System Log

When you contact us for technical support, our support staff might ask for your system

log file for troubleshooting purpose.

Go to the ExaSAN switch GUI, select the “Event Management” icon. Follow instructions

there to download the log file.

C.2 Contact Us

For customer services and technical support, locate an Accusys office near you from

the link below:

http://www.accusys.com.tw/about/contact.htm

Or, you may email us at

[email protected]

C.3 Our Website

Please visit our websites frequently for the most up-to-date product and support

information.

All countries:

www.accusys.com.tw

Korea:

http://accusys.co.kr

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