Answering system operation, Answering system and voicemail, Using the answering system and voicemail together – VTech CS6829 Manual User Manual

Page 53: Voicemail together

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Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages:

those left on its built-in answering system and those left at your service provider’s

voicemail. Your telephone’s built-in answering system messages and voicemail

messages are separate. Each alerts you to new messages differently.

If

XX new messages displays on the handsets and the

message window on the telephone base flashes, there are new

messages recorded on the built-in answering system. To listen

to the messages recorded, press

MENU twice on a handset

(page 52), or press

/PLAY on the telephone base (page 52).

If

New voicemail and display on the handsets, your

telephone service provider is indicating that it has new voicemail

for you. To listen to your voicemail, press and hold

1

on

your handset. See

Voicemail number on page 16 to set your

voicemail number.

Some service providers bundle or combine multiple services like

voicemail and call waiting, so you may not be aware that you have

voicemail. To check what services you have and how to access them,

contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your

answering system. To use your answering system rather than your voicemail service,

contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting

your built-in answering system to answer before voicemail answers as described

below. To learn how to program your voicemail settings, contact your telephone

service provider. Then, if you are on a call, or if the answering system is busy

recording a message and you receive another call, the second caller can leave a

voicemail message.
Set your answering system to answer calls at least two rings earlier than your

voicemail is set to answer. For example, if your voicemail answers after six rings, set

your answering system to answer after four rings. Some voicemail providers may

program the delay before answering calls in seconds instead of rings. In this case,

allow six seconds per ring when determining the appropriate setting.

Answering system operation

10:15

P M

12/18

XX new messages

ECO

10:15

P M

12/18

XX new messages

ECO

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