System checkup – Extron Electronics VN-MATRIX User Guide User Manual
Page 59

VN-MATRIX User Guide
Section 3: System Configuration
I458GB issue 6
Page 59
System Checkup
Follow this checkup to ensure that all VN-MATRIX devices in your system are online and correctly
configured as either Encoders or Decoders.
START
Login to the VN-MATRIX Web Interface
(see page 43).
HINT: If you are having difficulties
accessing the Web Interface, see page 60
All devices
are ‘online’
If no IP Address is shown against a device it
indicates that the device is ‘offline’.
Check that the device is powered.
Check for loose/faulty network cables.
Check that the device is correctly
configured for network communications
(e.g. on the same subnet as the other
devices, has a unique and valid IP
address for the chosen subnet, and
points to the correct controller IP address.
Navigate to the Device List page
Is an IP address
listed next to each
device name?
YES
NO
Check that each device is correctly configured
as an Encoder or Decoder .
Unconfigured devices are marked with .
To configure an Encoder, see page 46,
to configure a Decoder see page 51.