Extron Electronics VN-MATRIX User Guide - Manual (Page 60)

Section 3: System Configuration VN-MATRIX User Guide
Page 60 I458GB issue 6
Controller Checkup
Follow this checkup if you cannot establish contact with the VN-MATRIX controller device using the
Web Browser on you control PC.
START
Check that you are using a supported Web Browser
(see page 42).
Try rebooting the VN-MATRIX
controller and/or control PC
Check that the VN-MATRIX controller and
control PC are on the same subnet
Check that the VN-MATRIX Controller device is
powered and connected to the network.
Did the controller
respond to pinging?
YES NO
Check that you have the correct IP Address for the
VN-MATRIX Controller device and try ‘pinging’ the
controller from the control PC.