Returning the cfr to alpha for repairs, Replacing the internal batteries, 3 returning the cfr to alpha for repairs – Alpha Technologies CFR 3000, CFR 3000RM User Manual
Page 68: 4 replacing the internal batteries, How to replace the cfr 3000 tower mount’s inter, Nal batteries (section 5.4)
5
Maintenance
62
5.3
Returning the CFR to Alpha for Repairs
Before returning a unit for repair, obtain a Return Material Authorization (RMA) number from
Alpha Technologies’ customer service department. Clearly write it on the original shipping con-
tainer.
If you do not have the container, pack the replacement with at least three inches of shock-ab-
sorbing material, but do not use popcorn type packaging. Returns should be prepaid and in-
sured (COD and freight collect cannot be accepted).
NOTE: Alpha Technologies does not assume responsibility for damage caused by
improper packaging of returned units.
To order parts or for technical information, contact Alpha Technologies customer service depart-
ment directly at:
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For emergency technical support 7 days a week / 24 hours a day call:
USA: 1–800–863–3364
CANADA: 1–800–667–8743
5.4
Replacing the Internal Batteries (CFR 3000 Only)
This procedure applies only to the tower version of the CFR (CFR 3000). The CFR 3000RM
uses an external battery pack.
DANGER:
1) Read the battery safety precautions in the front part of this manual before proceed-
ing. This procedure should only be done by trained and qualified personnel.
2) Do not short the battery terminals.
3) Make sure the cover does not touch the battery terminals or any internal parts when
removing or replacing it.