eLine Technology ETV_v7 - Manual (Page 85)

ETV System Server Software - User’s Guide Page 85
V-POS Exceptions
V-POS runs on the DVR server and can be configured to monitor the POS data being captured by the DVR Server for pre-
configured Exception Events. These can be configured to look for specific transaction types based on a number of criteria
including Video Analytics rules.
In this Exception example, the Exception is set to monitor for VOID transactions on Register number 1 in combination with
the Occupancy Video Analytic for Register 1 having no people in the region, as represented by the Less than or Equal to
Zero. For More Information on Configuring V-POS, please consult the V-POS Manual.
Queue Analytics
Queue Analytics can be used to improve customer service by monitoring metrics such as length of customer wait lines at
registers or service counters, or length of time a customer spends in the queue before getting service. Alerts can be
triggered when lines reach a set length or reports can be used to better understand customer activity for more accurate
staffing levels and resource allocation.
Camera Placement
Queue Analytics requires a dedicated overhead view camera mounted over the center of the Queue region with a field of
view wide enough to encompass the entire queue area.
Example of camera placement directly over
the center of the Queue region.