Introduction, Delivery inspection, Nameplate location – Alliance Laundry Systems PHM1397C User Manual
Page 12: Replacement parts, Customer service
© Published by permission of the copyright owner – DO NOT COPY or TRANSMIT
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Introduction
This manual is designed as a guide for the installation
of a washer-extractor equipped with DirectDrive.
NOTE: All information, illustrations and
specifications contained in this manual are based
on the latest product information available at the
time of printing. We reserve the right to make
changes at any time without notice.
Delivery Inspection
Upon delivery, visually inspect crate, protective cover
and unit for any visible shipping damage. If the crate,
protective cover or unit is damaged or signs of
possible damage are evident, have the carrier note the
condition on the shipping papers before the shipping
receipt is signed or advise the carrier of the condition
as soon as it is discovered.
Remove the crate and protective cover as soon after
delivery as possible. If any damage is discovered upon
removal of the crate and/or protective cover, advise the
carrier and file a written claim immediately.
Nameplate Location
The nameplate is located inside the door and on the
upper rear panel. Always provide the machine’s serial
number and model number when ordering parts or
when seeking technical assistance. Refer to Figure 1.
Figure 1
Replacement Parts
If literature or replacement parts are required, contact
the source from which the washer-extractor was
purchased or contact Alliance Laundry Systems LLC
at (920) 748-3950 for the name of the nearest
authorized parts distributor. A parts manual may be
ordered by returning the reply card provided with each
washer-extractor.
Customer Service
For technical assistance, contact your local distributor
or call:
(920) 748-3121
Ripon, Wisconsin
+32 56 41 20 54
Wevelgem, Belgium
A record of each washer-extractor is on file with the
manufacturer. Always provide the machine’s serial
number and model number when ordering parts or
when seeking technical assistance. Refer to Figure 1.
PHM1397N
1
Inside the Door
2
On Upper Rear Panel
PHM1397C
1
2