Clear-Com Concert for Newsroom - Manual (Page 26)

26 Concert ActiveX Client for ENPS User Guide
2. If your invitation is:

Accepted by the contact, or you enabled Automatic Answering
(see 1.5 Configuring the General settings), the call/conference is established.

Not picked up after one minute, the attempt to connect is terminated. The
following message is displayed in the PC Task Bar: [Name of Contact] did not
answer your call.

If your invitation was rejected by the contact, the following message is displayed
in the PC Task Bar: [Name of Contact] rejected your call.
To acknowledge and clear a message, click the check-mark icon [ ].
2.6 Calling (joining) a channel
A channel represents a potential connection with a hardware port on the PC, to which an audio device
(such as a public address (PA) system, program feed or additional intercom system) is connected.
Note:
You can only speak on channels to which an appropriate device is attached. (For example, you can
speak to [ ] another intercom system, but you can only listen [ ] to a program feed.)
For more information about configuring channels, see [Interfaces].
To call (join) a channel:
1. Click the Channels tab [ ]. The Channels tab is visible if your system administrator
has granted you access to one or more channels.
2. Check that the channel is online (available to call/join). The status of a channel is
indicated by the icon to the left of its name:
Icon Definition
Channel is online.
Channel is offline.
Table 11: Channel online/offline icons
3. To call (join), do any of the following:

Select the channel and then click the mic icon [ ].

Drag-and-drop the channel into the Concert call pane (right-hand pane).

Double-click the channel name.
The connection is made immediately (no ringing).